Property Investor from China

When we asked, How did we do and what could we do better? Please use this space for your comments (especially if any of your ratings are less than 4) and to suggest things we could do to improve our service.

 The client replied “

Dear Prakash & Kingfields team,

Greetings!

On the occasion of the successful completion of my remortgage case, I would like to express my sincere gratitude to you and your team through this letter. 

Throughout the entire process of transferring loans, we deeply appreciate your professional legal literacy, rigorous work attitude, and keen insight into customer needs. Faced with complex document review, risk control, and multi-party coordination, you have always cleared obstacles for us with efficient action and clear communication, and even proactively predicted potential problems and formulated solutions in advance. This sense of responsibility makes us feel at ease.

Special thanks to you and kingfileds team members for their meticulous cooperation – from the precision of material preparation to the timely response to process advancement, every step has demonstrated your firm’s service philosophy of “customer first”. You not only provide us with legal expertise, but also eliminate our doubts through sincere and patient communication, making the originally cumbersome process smooth and efficient.

This collaboration has allowed us to deeply appreciate the value of professional legal services. If any relatives or friends in the future face similar needs, we will not hesitate to recommend your institution. 

Thank you again for your and your team’s hard work. May your institution thrive and look forward to working together again in the future!

Your sincerely 

”

Mrs T Q

February 2025