Kingfields Solicitors Limited is a company registered in England and Wales Company Registration No. 09788777, the registered office of which is at The Old Court House London Road, Ascot, Berkshire SL5 7EN. Kingfields Solicitors is Authorised and Regulated by the Solicitors Regulation Authority (SRA).  The SRA Registration Number for each office is listed above.  The SRA rules can be found at www.sra.org.uk/code-of-conduct.page. A list of Directors can be found at our Head Office for inspection.  Our VAT number: 323589390.

Ascot Office

Our Ascot office (SRA Number 659218) is only available for pre-arranged appointments, therefore please contact our Ascot office for more information.

Terms of Business

Please click on Terms & Conditions of Business Tab for our most current information.

Legal Ombudsman – Making a Complaint

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided to you then you should inform us immediately so that we can do our best to resolve the problem for you.

If you would like to make a formal complaint, you can access our full complaint procedure here: complaints-handling-policy

What happens if I don’t agree with your views on the complaint?

If we are unable to resolve the complaint with you,  you can have the complaint independently examined by the Legal Ombudsman. The Legal Ombudsman investigates complaints about poor service from lawyers.

Before accepting a complaint for investigation the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

• Within six months of receiving a final response
• Eight weeks after lodging your complaint with us, if you haven’t received our final response
• Within one year of the date of the act/ omission if you haven’t previously complained, or
• One year from the date that you should’ve known you had a complaint to pursue and hadn’t complained previously

You can obtain more information about the Legal Ombudsman by:

• calling them on 0300 555 0333
• going to the Legal Ombudsman website and complete their online complaint form or visit www.legalombudsman.org.uk   
• emailing them at enquiries@legalombudsman.org.uk
• Address:- PO Box 6167, Slough, SL1 0EH

They will keep in contact with you and make sure your case is passed to an investigator for assessment.

What to do if you are unhappy with our behaviour

The Legal Ombudsman addresses your concerns about the level of service you received from us. Where there are more serious concerns that a solicitor or solicitor’s firm has been involved in professional misconduct, then reports can also be made to the Solicitors Regulation Authority (‘SRA’), the regulator of solicitors and solicitor firms. This could be for quite unusual and serious acts of misconduct such as dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can find out more about the SRA, including their contact details and professional conduct rules, on their website at https://www.sra.org.uk and can see how to report misconduct at: https://www.sra.org.uk/consumers/problems/report-solicitor/ 

Online Dispute Resolution Platform  

The European Online Dispute Resolution Platform is at http://ec.europa.eu/consumers/odr 

Our Client Care Director is Zahid Alauddin who you can be contacted for this purpose: mail@kingfields.co.uk

Diversity

We gather data concerning the diversity of our workforce on an annual basis. A copy of our Diversity Report is available upon request. Please contact Zahid Alauddin at mail@kingfields.co.uk  if you would like to receive a copy of our latest report.

Cyber Crime Notice 

Please click on ‘Cyber Crime Notice‘ Tab for our most current information.

Criminal Finances Act 2017

As a firm, we value our reputation for ethical behaviour and for financial probity and reliability. We recognise that over and above the commission of any crime, any involvement in the facilitation of tax evasion will also reflect adversely on our image and reputation.

We do not tolerate tax evasion, or the facilitation thereof in any circumstances, whether committed by or facilitated by a client, personnel or associated persons/companies.

We are committed to fighting tax evasion and have rigorous policies and procedures in place to detect and prevent the facilitation of tax evasion offences.

We provide regular training on the requirements of the Criminal Finances Act 2017 to all personnel.

We require all personnel to demonstrate the highest standards of honesty at all times and appropriate disciplinary action will be taken wherever tax evasion or the facilitation thereof by any personnel has been proven.

We undertake due diligence on all associated persons/companies to mitigate the risk of facilitation of tax evasion offences and, as part of our due diligence procedures, all agreements with third parties contain suitable provisions to enable termination of such agreements where associated persons/companies are not complying with the provisions of the Criminal Finances Act 2017.

Statement of Compliance – Criminal Finances Act 

As a firm, we value our reputation for ethical behaviour and financial probity and reliability. We recognise that over and above the commission of any crime, any involvement in the facilitation of tax evasion will also reflect adversely on our image and reputation.

We do not tolerate tax evasion, or the facilitation thereof in any circumstances, whether committed by or facilitated by a client, personnel or associated persons/companies.

We are committed to fighting tax evasion and have rigorous policies and procedures in place to detect and prevent the facilitation of tax evasion offences. 

We provide regular training on the requirements of the Criminal Finances Act 2017 to all personnel. 

We require all personnel to demonstrate the highest standards of honesty at all times, and appropriate disciplinary action will be taken wherever tax evasion or the facilitation thereof by any personnel has been proven. 

We undertake due diligence on all associated persons/companies to mitigate the risk of facilitation of tax evasion offences and, as part of our due diligence procedures, all agreements with third parties contain suitable provisions to enable termination of such agreements where associated persons/companies are not complying with the provisions of the Criminal Finances Act 2017. 

Our Email Policy

Kingfields Solicitors is authorised and regulated by the Solicitors Regulation Authority of England and Wales (SRA).  The SRA Registration Numbers are – 659218.  Our registered head office address is The Old Court House London Road, Ascot, Berkshire SL5 7EN

The SRA rules and regulations can be viewed can be at www.sra.org.uk/code-of-conduct.page. 

A list of our Directors can be viewed at our Head Office for inspection.

All emails sent by Kingfields Solicitors (The Firm) from the following email addresses:- @Kingfields.co.uk or @Kingfields.com.sg and any attachments therein are sent in confidence and are not intended to be read by any person other than an intended recipient.  The recipient is responsible for conducting the appropriate virus checks, and while appropriate security measures are in place, we give no warranty, express or implied, that this email is free of viruses or that its transmission has been secure.

If you receive an email from The Firm in error, please contact the sender immediately or contact us on mail@kingfields.co.uk. Any use, disclosure copying dissemination or any alternation of our emails or any information contained in them to anyone other than an intended recipient is strictly prohibited. Any emails sent in error must be deleted from your system immediately.

Any views expressed by an individual within any email communication from This Firm which does not constitute or record legal advice, do not necessarily reflect in the views of The Firm.

Emails may be susceptible to data corruption, an interception and unauthorised amendments. This Firm will not be liable for any losses arising from any such corruption, interception or amendment, nor for the consequences of any viruses being passed on.

Internet communications are not secure, and we accept no liability for any abuse of such communications by third parties nor any alteration or corruption during transmission nor any damage or loss caused by any virus or another defect. PLEASE READ OUR CYBER CRIME POLICY

Any and all communications sent to us may be monitored and/or stored by us to ensure compliance with relevant legislation, rules and policies.  All communications are handled in full compliance with the Data Protection Act 1998.  Details of our nominated representative under the Data Protection Act 1998 can be obtained by emailing us on mail@kingfields.co.uk.

Any offers, communication, advise, contents or attachments contained in any of our email communications are subject to The Firms’ Standard Terms of Business and Terms of Engagement.

We do not accept any service of proceedings by e-mail. 

We do not accept Notices to Complete, Special Notices by email. You may send any such notices by email to us, where time is of the essence, but we will not treat them as received until they are received in the normal way through the post and in accordance with the Contract.

We may monitor e-mail communications in accordance with applicable law and regulations. 

Kingfields Solicitors’ VAT registration number is 323589390.

Subscribe Now   Get in touch 

How can we help you? Please call us on +44 (0) 0345 459 0007 to arrange a mutually convenient time to discuss how we can assist you. Alternatively, Email us on mail@kingfields.co.uk* or click here to complete our Free Online Enquiry Form. We will have a chat about your needs, you can ask us any questions you have and we will be happy to have a No Cost or Obligation initial chat with you which we are sure you will find useful. 

* Email address is monitored 24/7 and we will respond to you the same day or the next working day.